Organisation

How to setup users, teams and departments and help users gain access to the platform

Zaheer Haral avatar Jonas Blomhoej avatar Mirjam avatar
15 articles in this collection
Written by Zaheer Haral, Jonas Blomhoej, and Mirjam

Export Users

This article describes how to export an Excel file containing selected user details
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

Update Existing User

This article describes how to update the user properties of an existing user
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

Activate Users

This article teaches you how to activate individual users or all users within one department
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

Create a User

This article teaches you how to create a new user in the platform
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

Department and Organisational Overview

This article describes the layout and options in the organisational overview
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Written by Jonas Blomhoej
Updated over a week ago

Import New User

This article shows you how to import a new user through the user importer using Excel
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

Assign User to Department or Team

This article describes how to add one or more users to a department or team
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

User Self Sign-Up

The self sign-up feature enables users to create their own profile, while the admin can enable and disable this feature.
Mirjam avatar
Written by Mirjam
Updated over a week ago

Re-Activate Pending Users

How to re-activate and remind pending users about logging into the platform to activate their account.
Mirjam avatar
Written by Mirjam
Updated over a week ago

User Got Suspended. Why?

Zaheer Haral avatar
Written by Zaheer Haral
Updated over a week ago

Reset Password for a User

This article briefly explains how you reset a users password
Zaheer Haral avatar
Written by Zaheer Haral
Updated over a week ago

User Access Permissions

How to create and assign an access group to users and departments.
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

User Activation Methods

This article explains the three user activation methods in your platform plus how to change these
Zaheer Haral avatar
Written by Zaheer Haral
Updated over a week ago

Users

How to create, import, update, export and activate new and existing users.
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago

How to Set Up Your Organisational Hierarchy

Create departments, create sub-departments, and teams. Create a department manager, learning manager, performance manager.
Jonas Blomhoej avatar
Written by Jonas Blomhoej
Updated over a week ago