Your eloomi platform sends out different emails depending on different events. However, you can easily change both text and image to fit your company tone of voice and branding.

Edit emails under Admin > Settings > Mail Templates & History. The below video explains in more detail how to do this. 

Note: Should users be allowed to select their preferred platform language themselves, remember to change the email templates in all respective languages in use. The language settings are accessed by navigating to Admin > Settings > Company Details > Language details.

As an Admin or a Manager, you can create and assign News feeds to users - either as Platform news, sent as an email or sent as a text message (if that has been set up on your platform). The News feed is set up from your own profile on the right-hand side, where you can choose News Feed. The below video explains in detail how to do this.

Note: You can only see and assign news feeds you create yourself as an Admin or Manager, not any other news feed items another Admin or Manager has created through their profile.

As a best practice, enable the News Feed widget and welcome your users with a welcome message to their new platform. Or, keep them updated on important news across the Organization. Ask yourself, what would I like to immediately see on this page?

If you want to learn about a specific topic, simply navigate to the timestamp, specified in the list below.

Timestamps:
Mail Templates & History (00:00)
Mail platform settings (03:48)
Newsfeeds (04:21)
Notifications (09:05)
Duration (10:29)

If you are looking for more information about platform communication and notifications, you might also find those articles useful:

​How to customize email notifications
​How to check email history
​Email platform settings
​How to notify users about changes in module or program
​How to create a news feed
​