All Collections
Organisation
Users
An overview of your users and its departments
An overview of your users and its departments

This article explains how you can get an overview of your users and what the different statuses mean.

eloomi Admin avatar
Written by eloomi Admin
Updated over a week ago

Navigate to Admin > Organisation > Users and open the left side filter bar. Here, you are able to filter an overview of users based on departments.


Additionally, all users can be filtered based on their activation status.

Total users is total amount of all users regardless of status of their user profile.

Active users is all activated user profiles who have access to the platform.

Pending users are yet to activate their user profile via the activation mail received from the platform.

Inactive users are yet to have their account manually activated by a platform admin

Suspended users have reached the maximum limit of login attempts. This means that a platform admin needs to re-activate the user which creates and sends a new activation e-mail to the user, allowing them to create a new password and gain access to their existing user profile.

Read more about User Activation Methods.

Read more about how to Activate Users.

Read more about how to Re-Activate Pending Users.

Did this answer your question?