The self sign-up feature allows new users to sign up to the platform and create a user profile on their own. An admin can enable this feature and add possible specifications such as departments and teams.

When setting up this feature, you follow the instructions via Admin > Settings > Company Details > User self sign-up on the platform.

To avoid random users signing up to the platform, you may specify a required password when signing up. This password must be distributed through another communication channel.


Once the feature is enabled, an option to create a new user appears on the login page:

Once a new user signs up, the user will be created as per the above admin settings with a Pending status. 


Users who have created an account but not activated their account through the activation email can be located in Admin > Organisation > Users > Pending (filter on the left side). Otherwise, they will be in the Active status.

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