All Collections
FAQ
Frequently Asked Questions
Experiencing Delays Assigning Courses, Exporting Reports and/or Adding Users to Departments
Experiencing Delays Assigning Courses, Exporting Reports and/or Adding Users to Departments
Zaheer Haral avatar
Written by Zaheer Haral
Updated over a week ago

In eloomi we use a queue system to handle tasks like adding users to Departments, exporting reports and assigning courses to users. This is to ensure that you as an Admin can continue working on your tasks while the system processes these tasks from the background.

In some cases, when hundreds of users are assigned to a department, courses are assigned simultaneously and emails need to be sent out - you may not see this happening instantaneously. However, rest assured, that the system is processing these tasks through the queue and these tasks will be processed continuously until all are completed.

Feel free to reach out to our Support team in case any further clarification is required

Did this answer your question?