eloomi is a web-based LMS platform, and due to large and complex data sets it can sometimes take a while to load in certain areas (Reports etc).

However, there are two main reasons for the slow performance on the platform, namely:

Internet speed: internet speed is crucial when it comes to loading modules or reports in eloomi. If the platform takes time to load please check your internet connection

Browser: eloomi is optimised for all standard browsers and we can support the latest versions of Chrome, Firefox, Safari and others. Internet Explorer is one browser where you can experience slow performance (our advice - use Chrome) 

In case you are unable to access the platform and/or receive an error screen, please reach out or give us a call on +45 31 31 60 60 

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