How to Manage Admin Email Settings
Kenneth Granno avatar
Written by Kenneth Granno
Updated over a week ago

Emails are triggered by specific events and are send to users based of different conditions. (e.g., to remind users of an upcoming Event, or when there is a deadline on a course)

It is possible for administrators to choose which emails are required, optional for users to opt-in/out, or disabled entirely.

Manage admin email settings:

Required option:

Required make it mandatory for everyone to receive the selected email. With this setting enabled, users will not be able to opt-out of the email on their user profile settings page and the option won’t be visible on the user profile settings page.

Optional option:

Make it optional for users to receive the selected email. With this setting enabled, the email will be enabled for all users by default, and they will have the option to opt-out of the email in the user profile settings page.

Disabled option:

Disable the selected email platform-wide. With this setting enabled, the email will be disabled for all users, and not visible on the user profile settings page.

Note: By default, mail settings are on “Optional”

To manage admin email settings, follow these steps:

  1. Sign in to your eloomi account as Administrator and go to
    Admin > Settings > Emails.

  2. Select the desired email settings next to each email

Email branding:

eloomi also lets you customize the system emails to match your company's branding guidelines, and will apply the logo, branding color, and button color that can be customized under Admin / Settings / Branding


How to manage my personal mail settings?

The emails that the user has the option to subscribe to/unsubscribe from are displayed on the user's profile.

If the email is either required or disabled in the administration, the email will not be visible on the user's profile.

To manage individual user email settings, follow these steps:

  1. Sign in to your eloomi account as Learner and hover your profile image and select Settings.

  2. Select the desired email settings next to each email

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